Refund policy

I received the wrong item/my item is damaged. What do I do?

In the very rare event that you received an incorrect item, you are entitled to a full refund and replacement. We will even pay the return shipping. The same is true for damaged products.

Nothing is wrong with my order, how do I return it?

A full refund will be issued once we receive your return. Contact us for a return label. 

NOTE: Certain items (MTG/Pokemon/etc. products) have an overwrap or stickers on them. If they are removed, or in any way tampered with, the refund will be denied. Please inspect your item(s) for exterior damage prior to removing the overwrap or stickers. This is done to combat a prevalent practice of pack manipulation, and is in place to protect our customers.